Shipping Policy

Effective date: September 29, 2026

Everything Tiggywiggy sells ships the same way: free, tracked, and to any address in the United States. The details are below.

Where we deliver

We deliver to all 50 US states. We do not offer international shipping and cannot ship to addresses outside the United States.

One service, and it is free

We offer a single shipping service — standard shipping — and it costs nothing on every order, with no minimum spend. There is no expedited, express or same-day option; if you need something by a certain date, allow for the times below.

How quickly we dispatch

Orders are processed within 0-1 business days, Monday to Friday, excluding major US holidays. The daily cut-off is 2:00 PM MT: an order placed after that time is processed the next business day.

How long transit takes

Once dispatched, standard delivery takes 2-3 business days for most addresses. Rural addresses, weather and carrier volume can occasionally add a day or two; we will keep you informed if we learn of a delay.

Tracking

When your parcel leaves us, you receive an email with the tracking number and a link to follow it. If the tracking has not updated for several days, check the email first, then contact us and we will chase the carrier.

No surprises at checkout

The total shown before you confirm — product price plus any applicable sales tax — is the full amount. Shipping is included; nothing is billed later.

What free shipping covers

Delivery to the door, at the address entered at checkout. It does not include assembly, installation or in-home placement. Please double-check the address before confirming: we cannot redirect a parcel once it has been handed to the carrier, and a parcel returned to us because of an incomplete address may take longer to reach you.

Lost or delayed parcels

If the tracking shows no movement well past the expected window, or the parcel is marked delivered but has not arrived, contact us. We open an enquiry with the carrier and, if the parcel cannot be found, send a replacement or refund the order. Items that arrive damaged are covered by our Refund & Returns Policy — report them within 72 hours of delivery with photos.

Shipping questions

• Email: support@tiggywiggy.com
• Phone: +1 (602) 791-8377
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM MT